Empathy Private Care ("we," "us," or "our") respects your privacy. This Privacy Policy ("Policy") outlines how we collect, use, store, and share the information you provide to us, and your choices regarding your information. This Policy applies to the information collected through our online services at empathyprivatecare.com and other services where this Policy is linked (collectively, the "Websites"), and is incorporated into our [Terms of Use].

Please read this Policy carefully before using the Websites or submitting your information. By using the Websites or submitting your information to us, you consent to the collection, processing, and retention of your information as described in this Policy.

This Policy does not apply to information collected by us offline or through websites operated by third parties or our affiliates. Additionally, for residents in California, the EU, or Canada, please see our region-specific privacy policies for further details.

Modifications to the Policy

We may modify this Policy from time to time. Your continued use of the Websites after changes have been made constitutes your acceptance of the revised Policy.

Information We Collect

Information You Provide

You may provide us with personal information, including but not limited to:

• Full name

• Contact details (email, phone number, physical address)

• Health information

• Username and password

We may also collect personal information relating to others if you provide it on their behalf, for example, if you are a healthcare professional submitting information about a patient. In such cases, you represent that you have the necessary permissions to do so.

Information We Collect Automatically

We may automatically collect certain information about your device and browsing activities, including:

• Device type and operating system

• IP address

• Browser type

• Website usage information (pages viewed, time spent on the site, etc.)

• Location data

This information is collected through cookies and other tracking technologies. You may choose to disable cookies through your browser settings, but doing so may affect the functionality of the Websites.

How We Use Your Information

We use the information we collect to:

• Assess your care needs

• Create a personalized care plan

• Match you with appropriate caregivers

• Process payments and manage services

• Communicate with you and provide customer support

• Improve our Websites and services

• Market our services, subject to your consent

• Comply with legal obligations

Sharing Your Information

We may share your personal information with:

• Franchisees, third-party vendors, and service providers to administer business services (e.g., payment processing, IT support)

• Marketing partners to deliver personalized content and advertisements

• Legal authorities in response to legal obligations or court orders

If Empathy Private Care is involved in a business transfer or merger, your information may be transferred to the new organization, subject to the same protections outlined in this Policy.

Data Security and Retention

We use administrative, technical, and physical safeguards to protect your information. However, no security measure is foolproof, and we cannot guarantee absolute protection. We retain your information for as long as necessary to fulfill the purposes described in this Policy or as required by law.

Your Choices

You can opt out of promotional emails by following the unsubscribe instructions included in those emails. You may also contact us to request access to, correction of, or deletion of your personal information.

Children's Privacy

Our Websites are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

External Links

Our Websites may include links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of third-party sites before providing them with any personal information.

Do Not Track Signals

Our Websites do not currently respond to "Do Not Track" signals from browsers.

Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us at:

385-268-9626 or submit an inquiry using this link